TRS-Care coordinates benefits with other group health insurance plans. This is done in accordance with the rules established by the Texas Department of Insurance. For more information, see page 54 of your Group Plan Booklet.
You may have questions about your plan. No worries. You came to the right place for answers. We gathered the questions that our Aetna Retiree Advocates hear most often.
If your question isn't answered here, call 1-800-367-3636, Monday through Friday, 8 a.m. to 5 p.m. CST, to talk with an Aetna Retiree Advocate. If you're hearing impaired, dial 711.
Here are the most frequently asked questions. We organized them, by plan, for your convenience.
Click on the question to expand and collapse the answer.